Policy Review 2021
The Association will be reviewing the following policies during 2021. As part of the review process the Association wishes to consult with tenants and other service users.
You can view these policies by clicking on the policy names.
Housing Services Policies
- Allocations to Governing Body / Staff Members Policy
- Arrears Management Policy
- Complaints Policy
- Estate Management Policy
- Housing Renewal Area Policy
- Mutual Exchange Policy
- Particular Needs Policy
- Privacy Policy
- Rent Setting Policy
- Tenant Mobility Policy
- Tenant Participation Strategy
If you wish to discuss these policies and provide any feedback or suggestions you can do so by telephoning Housing Services on 0141 950 9052 or by e-mailing your comments to This email address is being protected from spambots. You need JavaScript enabled to view it..
Property Services Policies
- Alterations & Improvments Policy
- Approved List of Development Consultants
- Development Policy
- Emergency Policy & Procedures
- Greening Our Workplace Policy
- Legionalla Policy
- List of Approved Maintenance Contractors
- Maintenance Policy
- Pest Control Policy
- Procurement Policy
- Planned Maintenance Policy
- Quotations for Minor & Small Works Policy
- Recovery of Others Owners' Costs
- Repair Reponse Times & Categories
- Repair Standards to Unimproved Stock
- Selection & Performance of Maintenanace Contractors Policy
- Sustainability Policy
- Sustainable Housing Design Guide
- Tendering Policy
If you wish to discuss these policies and provide any feedback or suggestions you can do so by telephoning Property Services on 0141 950 9051 or by e-mailing your comments to This email address is being protected from spambots. You need JavaScript enabled to view it..
Alternatively, if you wish to discuss any of these policies in person with a member of staff, please contact the Association to arrange a suitable appointment.
