Policy Review 2019
The Association will be reviewing the following policies during 2019. As part of the review process the Association wishes to consult with tenants and other service users.
You can view these policies by clicking on the policy names.
Housing Services Policies
- Abandonment Policy (Reviewed August 2019)
- Anti-social Behaviour & Neighbour Nuisance Policy (Reviewed March 2019)
- Assignation Policy (Reviewed September 2019)
- Death of a Tenant Policy (Reviewed May 2019)
- Harassment Policy (Reviewed March 2019)
- Housing Application Suspension & Cancellation Policy (Reviewed April 2019)
- Joint Tenancy Policy (Reviewed September 2019)
- Letting Policy (Reviewed April 2019)
- Privacy Policy (Reviewed July 2019)
- Rent Setting Policy (Reviewed March 2019)
- Resident Handbook (Reviewed January 2019 & October 2019)
- Sub-letting Policy (Reviewed September 2019)
- Succession Policy (Reviewed September 2019)
- Tenant Participation Strategy (Reviewed May 2019)
- Void Management Policy (Reviewed August 2019)
If you wish to discuss these policies and provide any feedback or suggestions you can do so by telephoning Housing Services on 0141 950 9052 or by e-mailing your comments to This email address is being protected from spambots. You need JavaScript enabled to view it..
Property Services Policies
- Approved Maintenance Contractors List (Reviewed May 2019)
- Contractor Selection & Performance Policy (Reviewed May 2019)
- Defects Policy (Reviewed October 2019)
- Development Policy (Reviewed May 2019)
- Greening our Workplace (Reviewed April 2019)
- Home Loss and Disturbance Payment Policy (Reviewed July 2019)
- Maintenance Policy (Reviewed January 2019)
- Minimum Lettable Standards Policy (Reviewed January 2019)
- Policy of the Recovery of Other Owners' Costs (Reviewed May 2019)
- Repair Response Times and Categories (Reviewed March 2019)
- Right to Compensation for Improvements Policy (Reviewed October 2019)
- Stage 3 Adaptation Policy (Reviewed March 2019)
- Standard Housing Brief for Technical Consultants (Reviewed December 2019)
- Sustainability Policy (Reviewed April 2019)
- Sustainable Housing Design Guide (Reviewed April 2019)
- Void Management Policy (Reviewed August 2019)
If you wish to discuss these policies and provide any feedback or suggestions you can do so by telephoning Property Services on 0141 950 9051 or by e-mailing your comments to This email address is being protected from spambots. You need JavaScript enabled to view it..
Alternatively, if you wish to discuss any of these policies in person with a member of staff, please contact the Association to arrange a suitable appointment.
