About Yoker Housing Association 

Yoker Housing Association Ltd is a Registered Social Landlord operating in Yoker in the West of Glasgow. The Association’s main aim is to help sustain the community of Yoker through the provision of good quality, affordable housing, and housing related services to those in the greatest housing need.
 
The Association is a not-for-profit organisation which means that any surplus we make is reinvested back into our homes, communities, and services. We are registered with the Scottish Housing Regulator and run by a voluntary Committee of Management. We are also a Registered Industrial and Provident Society registered with the Financial Conduct Authority and a recognised Scottish Charity registered with the Office of the Scottish Charity Regulator.
 
Our Services
 
Housing Services are responsible for areas including rent arrears, dealing with anti-social behaviour issues, estate management, allocation of properties and maintaining a housing waiting list.
 
Property Services are responsible for delivery of a day-to-day repairs service, ensuring gas safety within your property, managing and maintaining your homes and communities including major improvement work, cyclical works programmes and adaptations to your property.
 
Finance Services are responsible for financial management, factoring services, support to our management committee, IT and Human Resources.
 
Key Partnerships
 
The Association works with a wide range of organisations to ensure the best service to its tenants and to also assist and support the local authority in achieving its strategic objectives. To assist Glasgow City Council in meeting it’s strategic objectives the Association has entered into the following strategic agreements with the local authority:
 
Homelessness Duty Protocol to assist Glasgow City Council in meeting its obligations with the prevention and alleviation of homelessness.

Leaving Care Protocol to assist Glasgow City Council in meeting its obligation towards care leavers.

Anti-Social Behaviour Service Level Agreement to assist Glasgow City Council in the prevention and alleviation of anti-social behaviour.
 
Professional Memberships
 
The Association is a member of the Scottish Federation of Housing Association's (SFHA). The SFHA is a membership body for housing associations and housing co-operatives whose ambition is:

"That everyone has a good home in a successful community, with a range of high quality, affordable, safe and accessible homes that meet people’s changing needs and aspirations throughout their lives."

More information about the role and work of the SFHA can be viewed on their website at http://www.sfha.co.uk
 
The Association is also an Associate Member of EVH. More information about the role and work of EVH can be viewed on their website at http://www.evh.org.uk