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Yoker HA
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Yoker HA
Affordable Homes...Simply Delivered
  • Pay Your Rent
  • Apply for a House
  • Report a Repair
  • Make a Complaint
About Us
  • Our People
    • Management Committee
      • Role and Remit
      • Agenda & Minutes
    • Staff
  • Our Background
    • Our Vision, Mission Statement & Values
  • Fair Work First
  • Our Finances
  • Regulation
  • Data Protection
  • Freedom Of Information
  • Equality & Diversity
  • Human Rights
  • Procurement
  • Job Vacancies
  • Downloads

Downloads

Key Housing Services policies can be viewed below:

File Description File Size
Decoration Allowance for Void Properties Policy PDF icon 56KB
Decoration Allowance for Void Properties Procedures PDF icon 47KB
Housing Renewal Policy PDF icon 109KB
Particular Needs Policy PDF icon 117KB
Tenant Mobility Policy PDF icon 113KB

Key Property Services policies can be viewed below:

File Description File Size
Alterations & Improvements Policy PDF icon 122KB
Approved Maintenance Contractors List PDF icon 112KB
Contractor Selection & Performance Policy PDF icon 120KB
Emergency Policy & Procedures PDF icon 125KB
Maintenance Policy PDF icon 160KB
Minimum Lettable Standards Policy PDF icon 121KB
Pest Control Policy PDF icon 106KB
Planned Maintenance Policy PDF icon 125KB
Reactive Repairs Policy PDF icon 117KB
Rechargeable Repairs Policy PDF icon 122KB
Repair Response Times & Categories Policy PDF icon 147KB
Repair Standards To Unimproved Stock Policy PDF icon 113KB
Right to Compensation for Improvements Policy PDF icon 61KB

Key Corporate Governance & Finance Services policies can be viewed below:

File Description File Size
Asset Management Strategy PDF icon 146KB
Business Plan 2019-2024 PDF icon 2MB
Health And Safety Employee Handbook PDF icon 374KB
Health And Safety Policy PDF icon 5MB
Home Working Policy PDF icon 108KB
Lone Working Policy PDF icon 82KB
Managing Contact Policy PDF icon 88KB
Risk Management Strategy PDF icon 107KB
Stress Management Policy PDF icon 83KB
Tenant Reward Scheme Policy PDF icon 104KB

Key Development Services policies can be viewed below:

File Description File Size
Approved List of Development Consultants PDF icon 34KB
Contractor Insolvency Policy PDF icon 66KB
Defects Policy PDF icon 56KB
Development Contract Control Policy PDF icon 70KB
Development Policy PDF icon 79KB
Greening our Workplace Policy PDF icon 59KB
Home Loss & Disturbance Payment Policy PDF icon 60KB
Policy on Recovery of Other Owners' Costs PDF icon 51KB
Policy to Comply with CDM Regulations PDF icon 78KB
Standard Housing Brief for Technical Consultants PDF icon 109KB
Sustainability Policy PDF icon 62KB
Sustainable Housing Design Guide PDF icon 88KB

The Association's Newsletters can be viewed below:

File Description File Size
Newsletter 2024 PDF icon 8MB
Newsletter 2023 PDF icon 6MB
Newsletter 2022 PDF icon 7MB
Newsletter 2021 PDF icon 33MB
Newsletter 2020 PDF icon 803KB
Newsletter 2019 PDF icon 2MB
Newsletter 2018 PDF icon 381KB

Contact Us

2310 Dumbarton Road
Yoker
Glasgow
G14 0JS

housing@yokerha.org.uk

Office hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4pm
Saturday - Closed
Sunday - Closed
 
Please note, each weekday the office is closed between 1pm - 2pm.

Legal Info

Registered Scottish Charity
Number SC036604

Scottish Housing Regulator
Number HAL 208

Property Factor Number
PF000335

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